Privacy Policy for Mobile Applications

The OpenBanking application is crafted and provided at no cost by the Nam A Commercial Joint Stock Bank (Nam A Bank). Within OpenBanking, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy for the Mobile application ("Privacy Policy") describes our practices regarding the collection, utilization, and disclosure of your personal data when you engage with our Mobile application. We utilize your personal data to provide and improve our services. By using our application, you consent to the collection and utilization of information according to this Privacy Policy.
1. Information Collection:
If you grant us permission, our application may access and collect photographs stored on your device. These photographs are exclusively utilized within the application for features such as account opening, access authentication, and other features provided to users.
2. Utilization of Your Information:
Photographs accessed with your permission are used within the application's features and are not shared externally.
3. Disclosure of Your Information:
We affirmatively undertake not to disclose, sell, or share your information, including contact lists or uploaded images, with any third party without your consent, unless required by authorized agencies or law enforcement.
4. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security measures and technologies to safeguard your data.
5. Data Retention:
We shall only retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless mandated by authorized agencies/laws to prolong retention periods.
6. Third-Party Services:
Third-party services such as data analytics tools, advertising networks, software development tools (SDKs), and all other entities that access OpenBanking user data must comply with the requirements as described in this Privacy Policy.
Links to the privacy policies of third-party service providers utilized by the application:
- Google Play Services
- Google Analytics for Firebase
- FirebaseCrashlytics
- FirebaseMessaging
- Apple TrueDepth API:
        + Purpose: To check that customers are real people and/or living entities.
       + Data storage: We collect, store faces and do not share them with any other third-parties, for a certain period of time as stated in this Privacy Policy.
        + Data usage: We use to handle customer face matching to ensure it is the customer who makes the transaction.
7. Amendments to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any alterations shall take immediate effect upon posting the updated policy within the OpenBanking application. We encourage you to review this Privacy Policy periodically for any amendments..
8. Comply with legal regulations on personal data protection:
Nam A Bank complies with Decree No. 13/2023/ND-CP of the Government on Personal Data Protection, details on "Terms and Conditions of Personal Data Protection" can be found here
9. Contact Information:
For queries or concerns pertaining to our Privacy Policy, please do not hesitate to reach out to us at:
Email: mailto:dichvukhachhang@namabank.com.vn
Phone: 1900 6679